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JOY

Legal & Policies

Joy Health Technologies LLC · All policies effective June 27, 2026 · Applies to iOS and Android

Core Documents Required by App Stores

What data we collect, how we use it, Firebase, Anthropic AI, your rights.

Terms of Service

User agreement covering accounts, content, subscriptions, and liability.

Account Deletion Policy

How to delete your account and all associated data within 30 days.

Minimal cookie use — none for advertising. Mobile app uses no cookies.

Medical & AI

Medical Disclaimer

JOY is not a medical device. Not a substitute for professional healthcare.

How Anthropic Claude is used, what data is shared, and what AI never does.

Cognitive Wellness Disclaimer

Brain games and memory exercises are wellness tools — not clinical assessments.

Data & Security

Data Retention Policy

How long each type of data is kept and why.

Data Deletion Policy

What gets deleted, how to request deletion, and timelines.

Security Policy

Encryption, Firebase security rules, and vulnerability disclosure.

Usage & Community

Community Guidelines

What belongs in JOY and what doesn't — keeping it warm and safe.

Acceptable Use Policy

Technical and content use rules — what you may and may not do.

Caregiver Guidelines

Best practices for uploading memories, voice messages, and using the quiz.

Family Sharing Policy

Who can see what — senior, caregiver, and Memory Companion data access.

Support & Accessibility

How to get help, response times, and what support covers.

Accessibility Statement

VoiceOver, TalkBack, large text, and our commitment to older-adult users.

Intellectual Property

Copyright Policy

JOY's IP, your content ownership, and upload responsibilities.

How to submit a copyright takedown notice and counter-notice process.

Intellectual Property Policy

Trademarks, copyrights, open-source components, and licensing.

Washington Privacy MHMDA

Consumer Health Data Privacy Policy

Standalone Washington My Health My Data Act notice — required by RCW 19.373 for health-adjacent wellness apps.

Website

Website Legal Notices

Notices specific to joyhealthtechnologies.com — disclaimers, hosting, third-party links.