AI Disclaimer

JOY

AI Disclaimer

Effective: June 27, 2026 · Last Updated: October 21, 2026 · Joy Health Technologies LLC

JOY does not use artificial intelligence. No information about you or your family is sent to an AI service. This page explains what JOY used AI for until October 18, 2026, what was sent, and how to ask about it.

1. What Changed

Until October 18, 2026, when a Family Member uploaded a photo and gave a name or occasion, JOY sent a few words about it to the Anthropic Claude API to suggest conversation prompts. We stopped on October 18, 2026. Nothing is sent to Anthropic or any other AI service now.

The questions in a JOY session are a question a family member records onto a photo, a question a family member writes, or a question from JOY's library.

2. What Was Sent Before October 18, 2026

Sent to Anthropic: the person's name or occasion label · the relationship · the photo caption · and, until late September 2026, a photo category (e.g., "Holidays")

Never sent to Anthropic: the photo itself · voice recordings · written messages · email addresses · user IDs · wellness or session data · any health information

The request was made from a Firebase Cloud Function (server-side), never from your device.

3. That Data at Anthropic

What was sent to Anthropic before October 18, 2026 is subject to Anthropic's own Privacy Policy, not JOY's. For any question about that data, please contact Anthropic directly.

4. If JOY Uses AI Again

If we ever introduce an AI feature, we will update this page before it is switched on and tell you in the app or by email.

Questions? Contact us at joy@joyhealthtechnologies.com