1. Our Commitment

Joy Health Technologies LLC is committed to ensuring JOY is accessible to the widest possible audience. We aim to conform to WCAG 2.1 Level AA guidelines for mobile applications and web content where applicable, and we follow Apple's Human Interface Guidelines and Google's Material Design Accessibility standards for iOS and Android respectively.

2. Accessibility Features Built Into JOY

Visual

• Large, readable text: JOY uses large font sizes throughout (minimum 16px body text, 22px+ headings) designed for older adults.
• High contrast: Our warm cream/terracotta color palette maintains WCAG AA contrast ratios for body text against backgrounds.
• No reliance on color alone: Status information (session complete, quiz correct/incorrect) is communicated via text and icons, not color alone.
• Dynamic Type support (iOS): JOY respects iOS system font size settings. Increasing text size in iOS Settings → Accessibility → Larger Text will scale JOY's interface.

Touch and Motor

• Large touch targets: All buttons and interactive elements meet the 44×44pt minimum touch target size recommended by Apple.
• No time-sensitive interactions: JOY does not require rapid tapping, complex gestures, or time-limited actions (except optional recording timers which can be stopped early).
• Simple navigation: One tap to proceed through each session step. No multi-step gestures required.

Audio and Voice

• VoiceOver (iOS): JOY's interactive elements include accessibility labels for use with iOS VoiceOver screen reader.
• TalkBack (Android): Key interactive elements are labeled for Android TalkBack compatibility.
• Voice recording is optional: All voice message and voice reply features are optional. Users who prefer not to record can skip or use text alternatives where available.

Cognitive

• Simple, linear flow: Each daily session follows a predictable, step-by-step sequence with clear progress indicators.
• No unexpected interruptions: JOY does not display unexpected pop-ups, auto-playing media, or disorienting animations during sessions.
• Memory Exercises optional: The "Who is this person?" quiz is OFF by default and only enabled by caregivers for users who specifically benefit from memory exercises. Sharp, cognitively intact users are never subjected to a quiz they find patronizing.
• Consistent layout: Screen layouts and navigation patterns are consistent throughout the app.
• No penalties for slow responses: JOY never times out a user mid-session or penalizes slow interaction speed.

3. Known Limitations

We are a small team in early stages. Some known accessibility limitations:

• Not all images currently have alt text descriptions for screen readers.
• Web app (localhost/browser testing version) has limited accessibility features compared to the native iOS and Android apps.
• Audio content (voice messages and voice replies) does not currently have auto-generated transcripts.

We are actively working to address these limitations. If you encounter a specific barrier, please contact us — accessibility reports are a priority.

4. Platform Accessibility Tools

JOY works with built-in platform accessibility tools:

• iOS: VoiceOver, Display & Text Size, Reduce Motion, Speak Screen, Switch Control
• Android: TalkBack, Font Size, Display Size, Select to Speak, Switch Access

To enable these, go to: iOS Settings → Accessibility | Android Settings → Accessibility

5. Feedback

We welcome accessibility feedback. If you encounter a barrier in JOY, or if a feature does not work well with your assistive technology, please tell us. We take accessibility reports seriously and prioritize fixes that affect our users' ability to use the app independently.